IMS
Q: What is User Activation link? Answer: The purpose of a user activation link is to restore IMS accounts that are not in Active status. Q: How does ...
Wed, 10 Sep, 2025 at 11:13 AM
Q: When do scheme sent the reminder email? Answer: Scheme usually will send the certificate renewal reminder email to the customers when it reached the 12...
Wed, 10 Sep, 2025 at 11:25 AM
Q: Why can’t I access the IMS login page? Answer: You may see one of these error messages when trying to access IMS CMS: “The requested URL was rejected...
Fri, 12 Sep, 2025 at 8:34 AM
Q: What is an IP Whitelisting request? Answer: An IP Whitelisting request is when a client needs access from specific IPs to the following: • CMS – t...
Wed, 10 Sep, 2025 at 10:50 AM
Q: Why the Notification URL is Missing for Certain Transactions? Answer: The Notification URL is only applicable for transactions processed through the Br...
Fri, 12 Sep, 2025 at 8:47 AM
Q: When and why am I seeing this error? Answer: If your user account has been newly created, you will receive a New User Notification Email in your inbox....
Fri, 12 Sep, 2025 at 8:55 AM
Q: How to add new user account in IMS? Answer: To add a new user account in IMS, please follow these steps: Log in to the CMS using a user account with ...
Fri, 26 Sep, 2025 at 11:34 AM
Electronic Commerce Indicator (ECI) is a value returned by Directory Servers (namely Visa, MasterCard, JCB, etc.) indicating the outcome of authentication a...
Fri, 26 Sep, 2025 at 11:34 AM
Q: Why is the card addition failing? Answer: The issue may be due to the AReq message for a Non-Payment Authentication (NPA) transaction contains an incor...
Wed, 1 Oct, 2025 at 2:52 PM
Q: Why is the Card Profile status changed to Blocked? Answer: When a cardholder had entered 3 incorrect OTP, the card status will change from Active to Bl...
Tue, 7 Oct, 2025 at 7:58 PM